These Terms and Conditions ("Terms") govern your use of the Hearth by Streben website at hearth.streben.io and any marketing services you engage us to provide. By accessing this site or submitting an inquiry, you agree to these Terms.

About Hearth by Streben

Hearth is a senior living marketing service operated by Streben. We provide paid media management, local and maps search optimization, reputation and review management, website services, and AI-search optimization exclusively to senior living communities across the United States.

Use of This Website

You may use this website for lawful purposes only. You agree not to:

• Scrape, copy, or redistribute our content without written permission

• Attempt to gain unauthorized access to any part of our systems

• Use the site in any way that could damage, disable, or impair its operation

• Submit false or misleading information through our forms

Free Occupancy Audit

The Free Occupancy Audit is a no-obligation assessment of your community's current online visibility. Submitting a request does not create a service agreement or any obligation on either party.

The audit reflects publicly available information and our professional assessment at the time it is prepared. It is provided for informational purposes only and does not constitute a guarantee of future performance or results.

Marketing Services Engagements

Service Agreements

A separate written agreement signed by both parties governs paid marketing engagements with Hearth. Nothing on this website constitutes an offer or acceptance of a service contract.

Results and Performance

Marketing results depend on many factors outside our control, including market conditions, community occupancy cycles, regional competition, ad platform algorithms, and the community's own responsiveness to inquiries. We do not guarantee specific outcomes, census numbers, or move-in volumes. We set honest expectations up front and report results in plain numbers monthly.

Account Ownership

Ad accounts, website assets, and other digital properties we build or manage on your behalf remain your property. Upon termination of any service agreement, all such assets will be transferred to you within a reasonable timeframe.

One Community Per Market

Hearth works with one senior living community per geographic market. By entering a service agreement, you acknowledge this exclusivity policy and agree not to disclose strategic information about your engagement that would benefit a direct competitor.

Intellectual Property

All content on hearth.streben.io — including text, graphics, logos, and the Hearth brand — is the property of Streben and may not be reproduced, distributed, or used without prior written consent. Creative assets and campaign materials we produce for your community become your property as specified in your service agreement.

Third-Party Platforms

Our services involve the use of third-party platforms including Google Ads, Meta Ads Manager, and others. Your use of those platforms is subject to their own terms of service. Hearth is not liable for changes to third-party platform policies, pricing, features, or availability that affect campaign performance.

Disclaimer of Warranties

This website and the free audit are provided "as is" without warranties of any kind, express or implied. Hearth does not warrant that the site will be uninterrupted or error-free, or that any information provided is complete or current.

Limitation of Liability

To the fullest extent permitted by law, Hearth and Streben shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid us in the 30 days preceding the claim.

Governing Law

These Terms are governed by the laws of the United States and the state in which Streben is registered, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

Changes to These Terms

We may update these Terms at any time by posting a revised version on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms? Contact us at:

• Email: hearth@streben.io

• Phone: (910) 597-3276

Last updated: September, 2026